DIGITAL TECHNOLOGIES AND THE RESILIENCE OF UKRAINE'S SOCIAL PROTECTION SYSTEM: WARTIME EXPERIENCE

Abstract

The article focuses on the problem of digitalization under military shocks in Ukraine. The research key aim is to substantiate the digitalization of the social sector of Ukraine as a strong determinant of its societal resilience in the full-scale war conditions. One of the main objectives is to determine the impact of digital technologies on the stability of the social security population under martial law. The study applies a comprehensive methodology based on a combination of logical-historical, analytical, institutional, graphical, and sociological approaches. It is all-important that in 2020 Ukraine adopted the Strategy for Digital Transformation of the Social Sphere, and within its framework carried out digitalization. Since the beginning of the war in February 2022, the Unified State Web Portal of Electronic Services "Diia" provided the opportunity to: receive pension and social payments on bank cards; new registration or recalculation of such payments; the restoration of documents on work experience (E-work book) or disability; etc. Digital technologies such as access to ID cards, digital signatures, etc. also helped economically active Ukrainians during the war. It is concluded that digitalization has become a strong factor for stability of the national social protection system, as well as the Ukraine’s socio-economic and societal resilience in in the most difficult times of war.