LEADING THE BORDERLESS TEAM: MANAGEMENT PRACTICES FOR A HYBRID AND GEOGRAPHICALLY DISPERSED INTERNATIONAL WORKFORCE
DOI:
https://doi.org/10.15837/aijes.v19i2.7320Abstract
The accelerated and permanent shift to hybrid and remote work models has fundamentally altered the operational reality of multinational corporations, giving rise to the "borderless team"—a geographically dispersed, culturally diverse, and digitally connected workforce. This paper explores the unique challenges inherent in leading these teams, including exacerbated communication gaps, a deficit of trust and cohesion, amplified cultural hurdles, and the paradox of performance management at a distance. Through a conceptual analysis of extant literature, the study synthesizes these challenges and proposes a comprehensive framework of management practices designed to foster effectiveness. This framework is structured around four critical domains: (1) Intentional Communication and Technology Stewardship, emphasizing structured rhythms and cloud-based infrastructure; (2) Deliberate Relationship and Trust Building; (3) Inclusive Leadership and Cultural Intelligence to mitigate proximity bias; and (4) Outcome-Oriented Performance Management. The study concludes that success in this new paradigm requires a deliberate evolution from informal, office-centric management to a structured, inclusive, and technology-facilitated leadership approach, redefining the international manager's role from supervisor to connector and strategic facilitator.

