PROCESS RENOVATION: CASE STUDY OF A LIQUIDITY PLANNING PROCESS OF THE NATIONAL BUDGET IN SLOVENIA

Abstract

The constant development of new technologies and tools is forcing organizations to recast their processes. The paper examines the reengineering of the key processes in a public finance organization that cause bottlenecks and consequent ineffectiveness. The aim is to eliminate and reduce obstacles, as simulations and cash flow forecasts (reports) are prepared too slowly and are consequently reported late, certain operations are carried out manually and duplicated. This increases the chance of errors. Theoretical findings are presented for the case study of the liquidity planning process of the national budget. They present the renovation process and the effects of the improvements achieved using the Object-Oriented Method (TAD) approach, which is based on a tabular representation, and the Aris method for the graphic depiction of the model of the business process flow based on the BPMN standard for business process modelling. The renovated liquidity planning process of the national budget was found to be necessary. It proved to be 50% quicker, saving 466 hours a year through the elimination of the hard work tasks. It provides added value in the further forecasting of cash flows that effect the liquidity of the national budget.